08 Feb Facebook Contest Case Study
As more and more companies and brands are scrambling to gain Facebook followers, the more requests we’ve had from clients to get on it. We’ve had a lot of success lately and I thought I’d share a few contest angles that work really well in the local and global market. Local companies though an really hone in their user-base quite easily, so listen up if you’re a smaller company wanting to hit big numbers.
While I cannot let you know which client it was I’m using the numbers for, I will let you know it was for the Vancouver BC area. The company is a contractor of sorts and beforehand, didn’t have much of a social media presence. I’ll run down what we recommended, and luckily got a generous budget of $3000 to play with which included the cost of the prize.
Step 1: The Prize
You’re going to need to really wet the appetite of the user, and giving away a coupon card for $25 just doesn’t cut it…not for the numbers we’re going after. For this client, we recommended two options, both he liked so much that we’ll be running the second come next month.
First up was an easy call, the iPad. Everyone wants one whether you’re in the cult of Mac or not. This prize is also worthy enough you can expect to get a lot of noise written about you, and it should attract the followers when they see your friends post about it on their wall.
In this case study, we did not have a 2nd and 3rd place prize set, but I would recommend that to juice it up a bit. But by the looks of the results, it isn’t needed when you have such a kick ass 1st place prize.
Step 2: Planning The Attack
The contest participation factor is key to getting the viral aspect of it all going. Make sure the contest requires the person to Like and post something to their wall pertaining to the Facebook contest. This is where the friends of friends will spread it like wildfire! So make sure the rules are clear as day and this alone is almost good enough to handle the rest…but we didn’t stop there.
Depending on your budget left over, you’re going to want to get the word out through the web and nab some links and social media buzz. There are many ways of doing this and I’ll list off a few of things we did that have resulted in huge return on our time. The CEO of the company literally sang our praises which always makes one feel good.
– Get a press release out to spread the word and nab a few more links
– Submit your contest to contest listing specific sites
– Submit your contest details to deal forums, most of which have a section for these
– Spread the word to local bloggers to see if they’ll make a post about it
– Get your Twitter followers RTing the good word
– Take out Facebook ads about it for your local area
– Do a Video talking about the contest and its rules
– Write about it on your blog..don’t forget this one
After doing all of the above, the company got a whole whack of traffic, and while it’s still too early to tell, over 50 link thus far. Those links were all natural and look great to diversify his link profile. The branding that has been set out is also just as powerful! They may not nab a lot of clients now, but down the road a lot of those people will turn into a lead. If not, they’ll at least be able to recommend you to a friend when they ask for a recommendation for services you offer. Chances are really good you’re going to be the only company that they remember.
Step 3: During The Contest
While the contest is running, make sure you’re actively chatting with the new followers, as well as the current. Keeping the buzz going is key and nows a good time to let the people get to know your company a little better. Be friendly, have fun and as well throw in some tips about doing what you do best.
This is also a great time to divert some of that traffic into your Twitter and get some more followers there. The company in this case study had a lot of followers trickle into their Twitter account which was pleasing. We found that the client had to get quite active in RTing and chatting via that media stream because a few good RT’s from powerful users sent us a lot of other contestants.
Last but not least, now would be a good time to offer discounts on your services to try and get some business right away.
If you’d like our help designing, implementing and launching your next social media contest don’t hesitate to get in touch. We offer a wide range of affordable options that will get your company results. Even if you just want to quickly pick our brains, we’re more than happy to lend a digital hand.